Commerce Platforms
Your BigCommerce store live in Orkie, with attribution built in
BigCommerce connects your store so orders, refunds, customers, and abandoned carts arrive as they happen. Search any customer for orders, journey, and tracking. Attribution and lifetime value are worked out automatically, checkout fees are applied safely, and the AI answers product questions with live stock and price.
Best for: BigCommerce merchants who want real attribution and safe automation without extra apps.
The five things BigCommerce does for you
1
Orders and carts as they happen
Orders, refunds, customers, and abandoned carts arrive with line items and shipping.
2
One search for any customer
Profile, lifetime spend, first and last touch, line items, and carrier tracking.
3
Attribution with no setup
Click IDs and campaign tags are read from orders to credit the right source.
4
Handling fees at checkout
A per-unit handling fee shows as its own line, is added by the server so shoppers cannot remove it, and can skip countries you choose.
5
AI answers with live stock
Chosen product fields ride into the AI catalog, and price and stock are fetched at reply time.
How you use it
You say to Claude or ChatGPT
“Check stock on the blue variant and tell me if the connection is healthy.”
What comes back
- Orders and carts as they happen. Orders, refunds, customers, and abandoned carts arrive with line items and shipping.
- One search for any customer. Profile, lifetime spend, first and last touch, line items, and carrier tracking.
- Attribution with no setup. Click IDs and campaign tags are read from orders to credit the right source.
Works with
Modules that pair well with BigCommerce.
Pixel Analytics
Your own visitor and order data. See who is buying, group customers by behavior, send verified sales to your ad platforms, and get full reports.
CRM
One customer record built from your site, store, and inbox. Find good prospects, group them by what they did, and email them with consent checked.
Data Pipeline
Bring in spreadsheets and live sources, clean them as they arrive, and send them anywhere. It is the engine under your AI data catalog feeds and your assistant's product knowledge.
AI Assistant
Private chat grounded in your own data, with sources. Set its voice, control what it does, and approve every change it prepares.
Communications Center
Email, support tickets, and social comments in one shared inbox. AI drafts replies in your voice, and you decide what sends itself.
Creative Studios
Make blog posts, video descriptions, product copy, and branded emails from your own videos, catalog, and docs. Nothing publishes until you say so.
Make it yours
Customize the workspace.
BigCommerce is one module. Add the others you need, talk to all of them from Claude or ChatGPT, or ask for one that does not exist yet.
Connect Claude or ChatGPT
Talk to the workspace in plain English. Ask for reports, changes and builds. Everything it changes waits for your yes.
Add modules from the catalog
Pixel, ads, feeds, email, CRM, inbox, video, finance. Install what you need; each one shares data with the rest.
Build a custom module
A dealer portal, a fitment checker, an ERP link, your own Shopify app. Describe it and it gets built into your workspace.
Questions
About BigCommerce
How fresh is inventory?
Up to 24 hours by default, since BigCommerce has no inventory webhook. Admins can tighten to 15 minutes.
Does it separate POS and marketplace orders?
Yes. Online, POS, marketplace, and social orders stay distinguishable.
What if the connection breaks?
Admins get a bell, an email, and a task, cleared automatically on reconnect.
See BigCommerce on your own data.
Talk to us and we will show this module running on your business, not a sample account. Call 1-877-ORKIE-15.