Knowledge base
How Orkie works, in plain English.
The workspace, the modules, the pixel, attribution, the inbox, the CRM, agencies, security, and what the first 30 days look like.
What is an Orkie workspace?
Your private home for tracking, customer data, campaigns, and an AI assistant. Here is what lives inside and who can see what.
How modules work
Modules are the apps inside your workspace. Install what you need, connect an account, and they start sharing data with each other.
Talking to your workspace with Claude or ChatGPT
Connect Claude or ChatGPT once and ask your workspace anything. Reports, campaigns, and approved actions, with guardrails built in.
How the pixel works
First-party tracking for your store or website. What the pixel records, how it respects consent, and why owning the data matters.
Attribution explained
The attribution models Orkie offers, how lookback windows work, why each sale is counted once, and how to reconcile with platform reports.
The shared inbox and AI drafts
One inbox for every channel, AI drafts grounded in real order data, and approval settings you control inbox by inbox.
CRM, audiences, and consent
Contacts, companies, journeys, deals, and audiences in one customer index. Consent is checked at send time and activations need approval.
Orkie for agencies
One login, a workspace per client, shared playbooks, honest reporting, white-label options, and operators who extend your team.
Custom modules and integrations
Anything you can describe can become a module. Connectors for ERPs, helpdesks, QuickBooks, Slack, and API keys for your own tools.
Security, privacy, and data ownership
Your data stays in your workspace and belongs to you. How access, consent, approvals, audit trails, and deletion work at Orkie.
Getting started with Orkie
Your first 30 days: first call, workspace created, pixel installed, accounts connected, first report, first campaign, and operator check-ins.
Frequently asked questions
Fifteen short answers about who Orkie is for, what it supports, how operators work, and how to get started.
Still have a question?
Send it to us and a person will answer within one business day. Call 1-877-ORKIE-15.